All service based quotations and sales orders that are signed with your company are effectively a contract for your company to provide services to that customer. Ultimately these service contracts expire meaning that there is a need for renewal of this contract e.g. a resign or a new contract for new services.
What are the benefits of managing renewals?
The benefits of managing renewals effectively in The Layer help ensure the following:
What is the difference between a non-managed expiry date and a renewal date?
Please read our article that outlines the difference between non-managed expiries and renewals in The Layer.
How can I manage renewals?
Service assets renewals can be identified and managed using either the Service Assets report or creating work stacks to determine data sets that you want to view:
Helpful articles:
How to create renewal opportunities from a work stack
The difference between non-managed expiries and renewals in The Layer.