If you have raised a Credit Note against an Invoice Payment within the Layer, you will be able to process the refund process through the Layer. 

To mark a refund as paid to the customer in The Layer, go to the credit note in question in the sales order.

When in the credit note window click refund payment.

You can then enter the amount being refunded as the value, the method of payments and any remarks. When completed click apply.

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Author: Emily O'Connor