Knowledgebase

How to view customer balances: hardware fund, general fund, line rental subsidy, invoice balance and account balance

How to view customer balances: hardware fund, general fund, line rental subsidy, invoice balance and account balance


Please note that if you are looking to do the following:

Provide an up-to-date list of liabilities at your period end
Looking to contra invoices from the hardware fund available
Review existing customer funds
Review existing customer account balances

You can access the Customer Balance report in the report section.

Specify an end date of the report, for example end of a financial year

If you don’t have access to reports or this specific report and believe you should have access, please see your company Layer administrator to gain approval. 


Author: Natalie Dryburgh