All service based quotations and sales orders that are signed with your company are effectively a contract for your company to provide services to that customer. Ultimately these service contracts expire meaning that there is a need for renewal of this contract e.g. a resign or a new contract for new services.

What are the benefits of managing renewals?

The benefits of managing renewals effectively in The Layer help ensure the following:

What is the difference between a non-managed expiry date and a renewal date?

Please read our article that outlines the difference between non-managed expiries and renewals in The Layer.

How can I manage renewals?

Service assets renewals can be identified and managed using either the Service Assets report or creating work stacks to determine data sets that you want to view:

Helpful articles:

How to create renewal opportunities from a work stack

The difference between non-managed expiries and renewals in The Layer.

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Author: Natasha Cox