Layer Systems
Support Articles
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Account balance
2
Adding
4
adjustment
1
administration
23
Allocating payments
2
appointment
9
appointment-feedback
1
assets
17
Authorisation
7
bar-code
1
Bonus
1
branding
2
Browser
1
business-units
1
calendar
2
Case Categories
7
Case wach list
2
Case Watcher
3
case-notes
2
Cases
24
case-sla
7
case-sweep
1
Chargeable Feature
1
Checklist
7
Commissions
2
company-logos
1
company-settings
5
cost_centre
1
custom
2
Custom Report Groups
1
Custom Reports
4
customer
39
customer-portal
1
custom-fields
2
custom-product
1
custom-service
2
Data
7
data-capture
2
data-migration
7
Delegated Access
2
delete
9
Digest Feeds
2
Digests
2
duplicates
2
Editing
2
Email
7
Email Signature
2
email-attachments
1
email-templates
6
environment-settings
1
exchange-server
4
Expiry
5
Export
3
files
1
finance
38
forms
3
Funds
10
gdpr
3
Groups
1
Hold Back
1
how-to
197
Images
2
integrations
11
internet-explorer
2
Invoice
10
knowledgebase
9
leads
21
lease
1
Liabilities
2
mail agent
6
mail-triage
2
marketing
5
merge
4
Mobile
2
Notification
2
office-365
4
on-boarding
5
Opportunity
23
ordering
52
outlook-plugin
5
permissions
8
portal
3
presales
21
Pricebook
13
Product Stock
9
product-group
1
purchase-order
6
quotations
42
reconciliation
1
record
25
renewals
3
Reports
15
Sage
12
sales
86
Scheduled Email
1
search
3
Secure File
1
service
38
Services
9
settings
54
set-up
2
Signature
4
sites
1
sla-breach
1
sms
1
Stock
21
subscription
1
tags
1
tasks
12
terms
1
troubleshooting
5
unassigned
1
Updating
4
Upload images
2
user-roles
2
users
15
video
19
warehouse
1
widgets
12
work-stacks
21
How to create an email template in the Layer
email-templates
how-to
Email
2370
How to add a hyperlink to the Layer
Email
email-templates
how-to
1373
How to set up, amend and cancel a scheduled email.
Scheduled Email
Reports
how-to
1337
How to apply Mail templates to your company settings in the Layer
how-to
settings
email-templates
1260
How to manually activate Layer Outlook plugin in your Outlook
Email
outlook-plugin
service
1243
How to add branding to your instance of the Layer
how-to
email-templates
settings
Company Settings
Branding
1009
How to apply signature as default in office 365 account
Email Signature
office-365
users
settings
1004
How to add or update your Layer Email Signature
Email Signature
Signature
Adding
Updating
how-to
939
How to send an email from the Layer to multiple people.
how-to
email-templates
Email
889
Understanding Cases: Case Email Responses
service
Case-sweep
case-notes
email-attachments
Case Watcher
mail agent
Email
Cases
865
How do I add multiple email addresses or contacts to emails sent from the Layer?
how-to
Email
786
How to update your maintenance password in The Layer
mail agent
Email
office-365
exchange-server
how-to
769
Applying Auto Branding to the Layer
settings
how-to
Branding
email-templates
682